Last updated: June 15, 2022 (“Website”) is owned and operated by Fresharvest Limited, a limited liability company incorporated under the laws of Seychelles and having its registered address at Tenancy 10, Marina House, Eden Island, Mahe, Seychelles.



The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

“You” means the individual accessing or using the Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable;

“Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Fresharvest Limited.

“Service” refers to the Website.

“Website” refers to;


  1. No refund can be completed once the alleged deposit (including the bonus) has been played using the

  2. If, for any reason, You are not satisfied with your deposit to, We will upon your request make a refund of the balance currently held in Your account. In order to exercise Your right of cancellation, You must inform Us of Your decision by means of a clear statement. You can inform us of Your decision by: By email: [email protected]

  3. Before a refund is processed all bonuses in Your account will be deducted prior to calculating the amount to be refunded.

  4. A refund request will only be considered if it is requested within the first 24 (twenty-four) hours of the alleged transaction, or within 30 (thirty) days if a User alleges that another individual (or a minor) has accessed his/her User Account.

  5. We reserve the right to withhold any refund or reverse transaction until the identity of the Account User is adequately established to our satisfaction, in order to ensure that any payment made to Us will be honored after a refund has been made. You agree to provide, in case We demand, a notarized identification, or any other certified identification in accordance with the applicable laws of Your jurisdiction. If such notarized or certified identification is not provided within 5 (five) days of our request, then such refund or reverse transaction shall not be effected, Your Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal.

  6. No claims for refund of the amounts waged or lost as a result of Your play on the Website are not permitted or allowed.

  7. If any credit card purchases are considered to carry an unacceptable risk for security or legal reasons either by our credit card processors or by our Casino managers, the Casino will initiate refunds for all such transactions back to the credit card, and notify all the appropriate authorities and parties.

  8. If you have funded your account with a banking card We reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the deposits You have made. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available in the account.


If You have any questions about our Returns and Refunds Policy, please contact us by email: [email protected]